FAQ

What is Neelix Space?

Neelix is designed for maximum security in any collaboration context:


  • Personal Journal


  • Coaching and Counselling Space


  • Space for Groups of Friends


  • Single Team


  • Single project or program of work with multiple teams


  • Single organisation with multiple activities or projects with multiple teams


  • Joint venture initiative where independent organisations work together on some project or idea


Private Self Reflection | Neelix

Encrypted Private Diary

Safest and Smartest Space For

Your Thoughts and Goals

Find out more
Team Maturity Curve | Neelix Team Engagement

Neelix Team Engagement

Neelix Creates an Environment of Safe Radical Transparency

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Student Engagement | Neelix Education Feedback Loop

Neelix Education

Psychological Safety & Growth Mentality for Better Classroom Engagement and Personal Development

Find out more

Install Neelix.IO as an app on Android and iPhone

  • Neelix.IO is a modern progressive app (PWA) - please read instruction located here

Apply a Promo Code

  • If you have a promo code for Neelix.IO subscription please follow these instructions to apply it.

Closing Account

  • We respect the right to be forgotten. Self-service account cancellation process is described here

Re-activate an Expired Subscription

  • Each new subscription comes with 45 days free trial. 7 Days warning will be presented in Neelix UI about a pending free trial period expiry - a link to providing a payment method will be included in the notification.


  • If you did not supply a payment method and came back to Neelix quite some time later (e.g. well after free trial expiry notifications), your Consortium will be disabled. Click on this help link and follow the guide to re-enabling the subscription.

Data Security

  • Neelix is a cloud service integrated with main daily communication tools. There is nothing for your organisation to run.


  • We comply with GDPR and other best practice to storing, handling data and ensuring you have control.
Data Security
All Policies

Industrial Design

  • We do not run own infrastructure and run services from GCP.


  • Data is encrypted at rest. Backups are scheduled every 24 hours.


  • We use Detectify service for regular scheduled security vulnerability scanning. Our published policy puts security as top priority.


  • We leverage © Stripe payment gateway - at no stage are credit card details stored on, or even sent to, Neelix servers. User can maintain their own payment methods through a link to Stripe portal that is specifically linked to a billing entity in Neelix.


  • Wel also offer end-to-end zero knowledge encryption - click here to find out more.
Terms of Use
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